Shipping Methods 1.1 Available Shipping Options We offer a variety of shipping options to suit your needs, including:
Standard Shipping Expedited Shipping International Shipping (available in select areas)
Shipping Costs 2.1 Cost Calculation Shipping costs will be calculated based on the weight of your order, the destination, and the shipping method you choose. You will be able to view the specific shipping costs during checkout.
Shipping Times 3.1 Estimated Delivery Time
Standard Shipping: Usually takes 5-10 business days, which may vary depending on the destination. Expedited Shipping: Usually takes 2-4 business days, which may vary depending on the destination and the courier selected. International Shipping: Estimated delivery time is 7-21 business days, which may vary depending on the final destination. 3.2 Processing Time Once your order is confirmed, it usually takes us 1-2 business days to process and pack your order. Once processing is complete, the shipping time will begin to be calculated.
Order Tracking 4.1 Tracking Information Once your order is shipped, we will send you a tracking number via email. You can use this tracking number to check the status of your package in real time on our delivery partner’s website.
Shipping Issues 5.1 Delays Although we strive to ensure on-time delivery, unforeseen delays may occur during shipping (such as bad weather, holidays or other problems). We are not responsible for this, but will update you about the status of your order as soon as possible.
5.2 Lost Packages If your package is lost during shipping, please contact our customer support team immediately. We will work with the shipping company to investigate and take appropriate action after confirming the loss.
Delivery Address 6.1 Enter Address Please make sure to enter the correct delivery address, including postal code and contact number when placing an order. We are not responsible for any delays or losses caused by incorrect addresses.
6.2 Modify Address If you need to change the delivery address, please contact us within 24 hours of order confirmation. We will not be able to change the shipping information after this time period.
International Shipping 7.1 Shipping Time International shipping times may vary and are affected by customs inspections and local postal services. We have no control over these factors.
Customer Support If you have any questions about shipping terms or your order, please feel free to contact our customer service team:
